Terms & Conditions

DELIVERY:

• Tracking numbers provided
• 3-5 working days in the UK
• 7-15 days for the rest of the world
• Free delivery for all orders over £500
• Tax depends on where you made a purchase it may apply 3%

REFUNDING:
Return Readymade products within 3 working days to get a refund if all the items are still sealed in packing with all labels. Buyers pay for delivery fee if any

PAYMENT OF GOODS & SERVICES:
1. Bridal Gowns - Customers are required to pay a ‘50% non-refundable deposit’ on the date of ordering all bridal gowns. Monies are not refundable nor are they transferable to other goods once an order has been placed (Sale of Goods act 1979).
2. Additional Fabrics, Trims & Rush Order Fees - Customers are required to pay the full balance upon ordering / time of purchase. Monies are not refundable nor are they transferable to other goods once an order has been placed (Sale of Goods act 1979).
3. Shoes, Accessories & Jewellery - Customers are required to pay the full balance upon ordering / time of purchase. Monies are not refundable nor are they transferable to other goods once an order has been placed (Sale of Goods act 1979).
4. Goods ordered that are not available from stock normally take up to ‘20-24 weeks’ for delivery. All other goods sold 'off the rail' are sold as seen; therefore it is the customers responsibility to make sure that they are happy with the goods at the time of purchase. THiET | NOLY Bridal Boutique Ltd will not accept responsibility for the condition of goods once they have left the premises.
5. The price of garments excludes all costs in respect of alterations & this is an external service not provided by THiET | NOLY Bridal Boutique Ltd.
6. Exact colours & shades on fabrics and designs on trim, including beading & lace, cannot always be guaranteed, as all ordered garments are hand-made & subject to some variation.
7. All garments are ordered to a standard size offered by the designers, which often differs from those found on the high street.
8. All gowns will be ordered to the brides measurements taken at the time of order & will require alterations to achieve a near perfect fit.
9. After a sales order has been signed & the order placed, THiET | NOLY Bridal Boutique Ltd cannot & will not accept any responsibility in respect of any changes which may occur in the customer's size & body shape.
10. Customers are required to settle any outstanding balance due within ‘28 days’ of notification of an ordered gown arriving in store.
11. In the event of a wedding or occasion being cancelled for any reason whatsoever, balance on ordered goods becomes payable immediately & all items must be collected. There will be no exception & no monies refunded.
12. Customers should retain their sales contracts & any other receipts as proof of purchase.
13. Customers who cancel their sales contracts are not entitled to any refund. Please be aware that once gowns or accessories are ordered, minimum cancellation periods from suppliers apply to THiET | NOLY Bridal Boutique Ltd & under no circumstances can this be changed.

ALTERATIONS:
1. THiET | NOLY Bridal Boutique Ltd recommends accomplished seamstresses within the Manchester area. Recommended seamstresses are fully responsible for their works carried out on garments & THiET | NOLY Bridal Boutique Ltd does not accept any responsibility for said work.
2. Customers are advised to schedule their 1st fitting with a chosen seamstress ‘8 weeks’ before the date at which the garment is required.
3. Advice taken from the seamstress is taken at the customer's own risk & responsibility.

COLLECTION:
1. By signing the collection statement, the customer agrees that all goods have been checked by all parties & are deemed satisfactory.
2. It is the customer's responsibility to make sure that they are happy with the goods at the time of collection & THiET | NOLY Bridal Boutique Ltd will not accept any responsibility for the condition of goods once they have left the premises.

NON-COLLECTION OF GOODS:
1. If customers do not collect their goods (even if paid for in full) within ‘3 months’ of the specified occasion date passing, then the contract for goods will be deemed cancelled without further notice & any monies paid will not be refunded. The uncollected goods will then be returned to THiET | NOLY Bridal Boutique Ltd to be re-sold.

NOTES:
1. All goods held in store are covered by THiET | NOLY Bridal Boutique Ltd.'s comprehensive insurance policy.
2. The Terms & Conditions outlined above do not affect the customers statutory rights.

PRIVACY:
We need your information such as name, address, email and contact number for business purposes of delivery merchandise and payment.

1. Introduction
  a. These terms and conditions govern the wholesale and service transactions between THiET and its clients.
  b. By engaging in business with THiET, clients agree to adhere to these terms.

2. Products and Services
  a. Description of products and services provided by THiET.
  b. Specifications, quantities, and FOB prices at Vietnam ports.

3. Orders and Payments
  a. Procedure for placing wholesale orders.
  b. Payment terms, including currency and methods of payment.
  c. Confirmation of orders and invoices.

4. Shipping and Delivery
  a. FOB terms and responsibilities.
  b. Shipping methods, times, and costs.
  c. Responsibilities for damaged or lost goods.

5. Returns and Refunds
  a. Procedures for product returns.
  b. Eligibility criteria for refunds.

6. Quality Assurance
  a. Quality standards for products.
  b. Process for addressing quality issues.

7. Intellectual Property
  a. Ownership of intellectual property rights related to products and services.

8. Confidentiality
  a. Protection of confidential information exchanged during the course of business.

9. Governing Law and Jurisdiction
  a. Applicable law governing the agreement.
  b. Jurisdiction for dispute resolution.

10. Force Majeure
    a. Provisions for unforeseeable circumstances affecting the performance of the agreement.

11. Changes to Terms and Conditions
    a. THiET's right to modify terms.
    b. Notification of changes to clients.

12. Termination
    a. Conditions for terminating services.
    b. Consequences of termination.

13. Contact Information
    a. How clients can contact THiET for inquiries or issues.

14. Acceptance of Terms
    a. Client acknowledgment and acceptance of the terms and conditions.

1. Introduction

a. These terms and conditions govern the provision of entertainment services by THiET.

b. By engaging our services, you agree to be bound by these terms.

2. Services Offered

a. Classical Piano Performances:
  - Showcase concerts featuring young and talented pianists.
  - Elevation of events with the elegance of classical music.

b. Music Festivals:
  - High-energy hardstyle music events.
  - World-class DJs and electrifying performances.

c. Event Management:
  - Professional planning and execution of events.
  - Detailed coordination for a memorable experience.

d. Artist Booking:
  - Access to renowned artists for exceptional events.
  - Unforgettable experiences for your audience.

3. Key Features

a. Musical Excellence:
  - Exceptional pianists and world-class DJs for unforgettable performances.

b. Event Planning:
  - Expert management ensuring a seamless and memorable experience.

c. Diverse Offerings:
  - Classical elegance and high-energy music festivals for various events.

d. Artist Access:
  - Bring top talent to your event for a unique and unforgettable experience.

4. Benefits to the Customer

a. Elegant Entertainment:
  - Elevate your event with the beauty of classical piano or the energy of world-class DJs.

b. Stress-Free Events:
  - Professional event planning for a seamless and memorable experience.

c. Variety of Choices:
  - Choose the type of entertainment that suits your event.

d. Unforgettable Moments:
  - Access top talent for a truly unique and memorable experience.

5. Booking and Payments

a. The client agrees to pay the agreed-upon fee for the selected services.

b. Payments should be made as per the agreed terms outlined in the booking agreement.

6. Cancellations and Refunds

a. Cancellation policies for each service will be outlined in the booking agreement.

b. Refunds, if applicable, will be processed according to our refund policy.

7. Client Responsibilities

a. Clients are responsible for providing necessary event details and requirements.

b. Any changes to the event details should be communicated in a timely manner.

8. Liability

a. THiET is not liable for any unforeseen circumstances affecting the event.

b. Liability limitations and disclaimers are outlined in the booking agreement.

9. Governing Law

a. These terms and conditions are governed by the laws of the United Kingdom.

b. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

10. Acceptance of Terms

a. By engaging THiET's entertainment services, the client acknowledges and accepts these terms and conditions.

For inquiries or clarification, please contact us at info@thiet.co.uk

- Customer Support: Reach us at info@thietsaigon.com for inquiries and assistance.

- Visit Our Office:
  - UK Office: 82 King Street, M2 4WQ & 219 Peter House, Oxford Street, M1 5AN, Manchester.
  - Vietnam Office: No.3 Le Duan & 72 Le Thanh Ton, District 1, HCM City.

- Business Inquiries: Contact us at info@thiet.co.uk for business partnerships.

- Social Media: Stay updated through our social channels.

We value your feedback and are here to assist. Your satisfaction is our priority. Thank you for choosing THiET!